Assistant Centre Manager

Join onSponge Pte Ltd as an Assistant Centre Manager in beautiful Bali! We are seeking passionate, service-oriented individuals to help lead our dynamic team and ensure exceptional customer experiences. This role offers a unique opportunity to grow within a vibrant, international community, using tools like Microsoft Office and Google Workspace to streamline operations. Based in the heart of Bali, you'll work closely with our dedicated team to maintain high standards of service and hospitality.

As an Assistant Centre Manager, you'll play a pivotal role in overseeing daily operations, managing staff schedules, and ensuring that our guests enjoy a memorable stay. With 2-3 years of experience in hospitality or a related field, you'll leverage your strong communication skills and organizational abilities to create a seamless guest experience. This position is perfect for those looking to advance their career in a supportive, fast-paced environment.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations and ensure smooth functioning of the center.
• Manage and coordinate staff schedules, ensuring optimal coverage.
• Maintain high standards of cleanliness and guest satisfaction.
• Handle guest inquiries and complaints, resolving issues promptly.
• Monitor and report on key performance indicators (KPIs) to improve service quality.
• Collaborate with the Centre Manager to implement new initiatives and improve processes.
• Use Microsoft Office and Google Workspace to manage schedules, communicate with staff, and track performance metrics.
• Ensure compliance with health and safety regulations.

🎓 Kualifikasi & Syarat

• 2-3 years of experience in hospitality, customer service, or a related field.
• Proven ability to manage and lead a team.
• Strong organizational and communication skills.
• Familiarity with Microsoft Office and Google Workspace.
• Ability to work well under pressure and meet tight deadlines.
• Excellent problem-solving and decision-making skills.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred but not required).
• Fluency in English, with basic knowledge of Bahasa Indonesia.

🛠️ Keahlian

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